Ed's Driving School

My son started Ed's driving school in orland park IL. The facility closed when he was to start the driving portion. I emailed expressing that driving 45 min to Naperville was out of the question. This was before covid. I have 3 other kids at home and a hectic schedule. I chose the orland location for connivence. Nothing was done. Covid hit and now I reach back out to them about the situation and they tell me they are waving the $100 reinstatement fee because he was to complete it in nine months but couldn't because of covid.

Oh so you think you are doing me a favor? The school closed without warning. Giving no other option then to go to Naperville. You're not talking a 10 min extra drive. You're talking 45! All I want is a refund for the driving portion so I can have him take it closer to home. That was the point of choosing your school in the first place. Soooooo Called today to schedule my child's driving.

Willing to accept the fast it is what it is. That was until I spoke to the very rude and frustrated lady at this Naperville location. I repeatedly asked to speak to someone else and she repeatedly told me she was the only person. Refused to listen, kept cutting me off. I guess I was suppose to be happy about signing my son up close to home only to go 45min away.

The owner called me and she is just as nuts. Right off the start she says "I walked in and my employee told me about the abuse she suffered" lol ABUSE! Lady right there I knew that conversation was getting no where. Now what's the point of taking driving there. I totally lost trust and feel they might fail my child just from how they reacted over the phone. PLEASE PLEASE PLEASE GO SOMEWHERE ELSE!

If one location closed without warning and they are forcing people to drive almost an hour away because they can't afford to give people the option of a refund, then their doors anywhere can close at any time! The owner even said to me what was the difference traveling to them when I travel for baseball? Ummm let me tell you the difference lady! When I signed my son up for baseball I knew we would travel!

It was planned in advance and I made arrangements well in advance! When I signed my son up for driving school it was the convenience of being close to home. No one in their right mind would sign a child up for driving school almost an hour away. In June? I contacted you February and have proof in my email. Please review to my yelp review that shows me reaching out in February saying that I was unable to make the trip.

So once again I'm not pinned as a liar by these very unprofessional people. I did not yell and actually repeatedly asked to just schedule my sons appointment that was not as open as she says it to be. The office worker felt the need to fight with me stating her own personal experience with a driving school that I felt had nothing to do with my situation.

So because it happened to you years ago it was ok for me to go through? These people are liars and took money for a service that closed and feels they can force you to go 45 min away in order to not give a refund. I thought have a small class of 3 kids was a good. I should of taken that as a sign that they were not doing well. And that is the only fault I take.

Very patient and kind teachers! My daughters had a pleasant experience in this driving school, and the behind-the-wheel teachers were also very professional! Overall, highly recommended.

After reading reviews I decided to still sent up my child and I am so glad that I did. The office staff is amazing so helpful with scheduling my child's drives and the class could not have gone smoother. I would highly recommend EDS driving school. Don't always believe what you read. Two sides to ever story!

DO NOT GO HERE. Not only is their technology very outdated, but for most of my time in the classroom we played hangman using "driving words". The practice tests and tests were taken in partners and in large groups so you could never gage your knowledge of the material that will be on the permit tests and the tests that you have to take to pass the class.

The "Behind the Wheel" drives that you are required to do are very uninformative and are mostly driving on straight, two-lane roads without any instruction in parking, lane changing, or highway driving. This place was so bad that I had to switch driving schools part way through my "Behind the Wheel" section. I would strongly recommend going anywhere else other than this place.

I have never been so disrespected at man establishment in my life. The 'owner', angela, was incredibly rude and cut off every sentence we spoke. She continuously interrupted me and disrespected me. I asked to speak to a superior and she goes 'have fun with that, I'm the owner'. Then when I asked for her name and badge number if applicable, she laughed at me for asking for a badge number.

Her exact words were, "what would you even use a badge number for?". And every single time I would speak, she would cut me off. She also had me on speaker phone with other employees listening in the back. The conversation ended with her being extremely rude and then hanging up the phone.

Please go to another driving school! This place is not organized and Very Disrespectful. The owner is a very angry person that takes it out on her paying customers. Every time I have called her she is downright disrespectful and rude. I only called twice, all I was trying to do was schedule my daughters driving appointment and then I tried to reschedule an appointment.

Then she tried to tell me that when my daughter schedule the appointments she told her that if she needed to reschedule there would be a 75 dollar charge. My response was that is funny because I schedule them with you and you did not say a thing. She lost it on the phone. The moral of the story learn form my mistake and please spend your hard earned money on a company that values there customer! BECUASE THIS PLACE DOES NOT!

Always no one answer the phone, 9/10 no answer. 1 time answered, but she is not very helpful. bad services.

The woman who answers the phone yelled at my son, he had to wait 4 and a half months to get a hold of someone at this office, they took until November to submit his papers when he completed the course in July. Very bad service and even grouchier people behind the phone.